Features

What I Do

IT Automations

Software and systems to replace repeatable processes and reduce manual intervention.

Systems Administrator

Upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers.

Cloud Development

Build and maintain software features and functions, databases and applications for cloud technologies.

IT Architecture

Devising, configuring, operating, and maintaining both computer and networking systems.

IAM

Authenticate, Authorize, and Audit a user's identity and grant access to various IT; Systems, Devices, Applications, Storage Systems, Networks, SaaS services.

Documentation

Mapping and documenting engineering processes. Introduce new products, process improvements, and quality initiatives.

Support

Resolves technical issues with computer systems, software, hardware, and other network-related IT related problems.

Software Development

Maintain, upgrade, and update existing or new software in effort to support buisness needs and demands.

App Developer

Create navtive iOS to work seamlessly with iPhone, iPad, MacOS, Apple Watch and AppleTV.

7+ Year of Professional Experience

My Resume

Eductation as

Undergraduate

Computer Science and Engineering

University of California, Merced Bachelors of Science Merced, CA
Aug 2020

Algorithms, Artificial Intelligence, Data Structures, Computer Organization, Operating Systems, Object Oriented Programming, Robotics, Networks, Computer Software, Computer Vision, Parallel Computing, Databases, Cognitive Science

Proffessional experience as

Certifications

Career Essentials in System Administration

Microsoft Coursera
July 2023

Certified Associate

Jamf Jamf
September 2023

IT Automation with Python Specialization

Google Coursera
September 2023
IT Skills

Mobile

Systems (Mac/Windows/Linux, iOS, Andriod)
85%
Automations
97%
Security
70%
Compliance (Soc.2, FedRamp)
85%
Cloud Computing
90%
Networking
75%
DevOps
78%
Developer Skills

Developer

Python
95%
Bash/Shell (Scripting)
80%
Unit Testing
68%
Swift
90%
System Design
70%
Debugging
85%
Git
90%
Proffessional experience in

Mobile Development

Mobile iOS Developer

Matterport Remote
January 2022

• Bridged the feature gap between web and mobile; revamped multiple UI components, added native iPad support, 8 new reactive alerts, estimation for downloads, 4 cloud functions (download, delete, edit, and rename).
• Improved product quality by fixing 6 critical bugs, creating 12 new unit tests, and migrating core legacy views into SwiftUI, which increased product stability by 10% and reduced customer complaints by 15%.
• Reduced launch times by 33% and memory usage by 20%, by developing 4 main reactive UI views in SwiftUI that changed how the app handles the core states(logged-in, logged-out, offline, downloading).

Proffessional experience as

Information Technology

Identity Management & Automation Engineer

Impossible Foods Redwood City, CA
March 2024

• Developed security solutions using Python, PowerShell, and RESTful APIs alongside Identity Management(Okta, Azure, WorkspaceONE) to optimize operations, resulting 20% reduction in incident response times.
• Automated identity management processes leveraging Okta Workflows, GitHub Actions, and custom scripts to streamline user provisioning, management, and lifecycle resulting in a 30% increase in efficiency while reducing human error.
• Documented and standardized security processes, ensuring alignment with regulatory(SOC2) and business requirements.

Corporate IT Engineer

TaxBit San Francisco, CA
July 2023

• Architected, developed and implemented zero-touch onboarding/off-boarding automation reducing on-boarding with WebHook integration to HRIS system, automatic IT ticketing via Jira API, real-time alerting by SlackBot and SSO integration.
• Met FedRamp and Soc. 2 requirements reducing security risks by 75% with updated authentication systems, expansion of the MDM systems(jamf and intune) and implementing improvements in NetSkope, SentinelOne and ZScaler.
• Improved security of Okta SSO system by adding 10 applications via SAML/SCIM authentication and expanding existing apps to support full account provisioning/de-provisioning leveraging RBAC and IP-rule-based security lockout measures.

IT Systems Analyst

Enview Enview
July 2022

• Implemented all IT policies including, computer procurement, device lifecycle, loaner equipment, remote equipment return, on-boarding/off-boarding, account auditing, external purchasing, password management, and breach response.
• Cut down the spam rate to 0.04% and spoofing to 0% for all employees by implementing a company-wide DMARC policy and by re-configuring the SPF policy to secure all email inbound and outbound.
• Procured, implemented, and integrated Okta into Enview’s workflow, enabling 2FA, streamlining user management to 1- source-of-truth, and reducing overhead costs by $7000 annually by merging 8 legacy EC2 ADs to a single SSO solution.

Support Desk IT Supervisor

University of California, Merced Merced, CA
August 2020

• Supervised 11 employees while improving customer satisfaction by 8% and reducing ticket count by 25% with self-service improvements for 8000-plus users and updated internal documentation.
• 10% improvement in employee performance by evaluating employee performance against metrics, leading weekly meetings, and revitalizing internal documentation, increasing customer satisfaction as measured by customer surveys.
• Reduced new user onboarding time by 54% by coordinating 10+ IT outreach events reaching over 1000 students, staff, and faculty across campus 5 locations, thereby reducing the total number of users calling the IT support desk by 56%.

Contact Me

Connect With Me

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Veer Singh

Mobile iOS Developer